How YueF Jewelry handles personal information

1. Scope and who controls the information

This policy applies when you visit yuefjewelry.com, create an account, place an order, communicate with YueF Jewelry, join marketing, or use related online services. YueF Jewelry determines how information is used for these store activities. Separate payment, carrier, social-media, or linked services apply their own privacy policies.

2. Information we collect

• Identity and contact information: name, email, telephone number, billing and shipping address.
• Order and customization information: products, sizes, metal and stone choices, engraving, custom references, communications, returns, and support history.
• Account information: sign-in credentials stored in protected form, saved addresses, preferences, and order history.
• Transaction information: payment status, provider, amount, currency, fraud signals, and limited payment references. YueF Jewelry does not intentionally store full payment-card numbers in its WordPress store database.
• Device and usage information: IP address, browser, device, referring page, viewed pages, cart actions, approximate location inferred from IP, cookie identifiers, and diagnostic logs.
• Marketing choices: email or SMS opt-in, opt-out, message interaction, and consent records.
• Information you submit: contact forms, reviews, photographs, custom design references, survey responses, and other messages.

3. How information is used

YueF Jewelry uses information when necessary to:

• Operate checkout, process orders, create custom jewelry, deliver parcels, and manage returns.
• Provide account features, order updates, customer support, and fraud prevention.
• Maintain website security, diagnose errors, measure performance, and improve navigation and products.
• Comply with tax, accounting, payment, customs, sanctions, consumer-protection, and other legal obligations.
• Send requested marketing, product updates, review requests, or cart reminders where consent or another lawful basis applies.
• Establish, exercise, or defend legal claims and enforce store terms.

4. When information is shared

YueF Jewelry does not sell personal information for money. Information may be shared with service providers that perform a defined business function, including:

• Payment and fraud-prevention providers, such as the payment options displayed at checkout.
• Hosting, security, content-delivery, email, forms, analytics, and technical-support providers.
• Workshop, order-management, fulfillment, customs, shipping, and delivery partners.
• Marketing and messaging providers when you have the required consent or a lawful opt-out choice.
• Professional advisers, regulators, courts, or law enforcement when reasonably required.
• A successor involved in a merger, financing, restructuring, or sale, subject to appropriate safeguards.

SMS opt-in data and consent are not shared with third parties for their unrelated marketing. They may be shared with messaging providers only to operate the program.

5. Cookies and similar technology

Cookies keep the cart working, maintain sessions, remember preferences, reduce fraud, measure traffic, and support selected marketing. Some cookies are necessary for checkout and account functions; optional analytics or advertising cookies depend on available consent controls and local law.

You can block or delete cookies in the browser. Blocking necessary cookies can prevent the cart, login, currency, checkout, or fraud controls from working correctly. Browser settings do not automatically unsubscribe you from email or SMS.

6. Email, SMS, and cart reminders

If you expressly opt in, YueF Jewelry may send recurring automated promotional or transactional text messages, including order notices, review requests, or abandoned-cart reminders. Consent is not a condition of purchase. Message frequency varies; message and data rates may apply.

• Reply STOP to an SMS to opt out. The request will be processed within the legally required period.
• Use the unsubscribe link in a marketing email to stop future marketing email.
• Service messages needed for an active order may still be sent when permitted.

7. Your privacy rights and choices

Depending on where you live, you may have rights to know, access, correct, delete, restrict, or receive a portable copy of personal information, and to opt out of certain targeted advertising, sale, or sharing. You may also withdraw consent where processing relies on consent.

California residents may exercise applicable CCPA/CPRA rights without discriminatory treatment, including the right to know, delete, correct, opt out of sale or sharing, and limit certain uses of sensitive personal information. YueF Jewelry does not knowingly sell personal information for money.

Submit a request through Contact Us with the subject “Privacy Request.” YueF may verify identity and authority before completing a request. Some order, tax, security, dispute, or legal records must be retained even after a deletion request.

8. Security, retention, international processing, and children

YueF Jewelry uses reasonable administrative, technical, and organizational safeguards, including encrypted web connections and access controls. No online system can guarantee absolute security.

Information is retained only as long as reasonably needed for orders, warranties, returns, fraud prevention, accounting, legal compliance, disputes, and the purposes described here. Because YueF Jewelry operates from Panyu District, Guangzhou and serves customers internationally, information may be processed outside your home state or country with safeguards required by applicable law.

The website is not directed to children under 16, and YueF Jewelry does not knowingly collect their personal information. Contact us if you believe a child submitted information.

9. Updates and contact

The effective date changes when this policy is materially revised. The current version is posted on this URL. Questions or privacy requests can be submitted through the Contact Us page or sent to [email protected].

YueF Jewelry customer contact location: No. 153 Shanan Road, Shatou Street, Panyu District, Guangzhou, Guangdong, China.